1. What areas does Lavish Valet cover?

We provide professional mobile car valeting and detailing across Sutton Coldfield, Birmingham, Lichfield, Cannock, Walsall and surrounding areas. We bring our service directly to your home, workplace or another suitable location.

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2. What services do you offer?

We offer Super Mini Valets, Premium Valets, Interior Deep Cleans, Platinum Showroom Valets, Car detailing, Carpet and Driveway Cleaning.

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3. What is a mobile car valet?

A mobile car valet means we come to you instead of you having to visit a valeting centre. We can clean your vehicle at your home, workplace or another suitable location.

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4. What is included in the Super Mini Valet?

Our Super Mini Valet includes an exterior snow foam pre-wash, hand wash, interior vacuum, interior wipe-down, window cleaning, tyre dressing and a hand-applied wax.

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5. What is included in the Premium Valet?

The Premium Valet provides a more intensive interior and exterior clean, including wheel cleaning, interior detailing, clay bar treatment, paint protection and tyre dressing.

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6. What is an Interior Deep Clean?

Our Interior Deep Clean tackles built-up dirt, stains and unwanted odours throughout your interior. We clean carpets, seats, mats, dashboards, trims, door panels and hard-to-reach areas.

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7. How long does a car valet take?

The time depends on the service, vehicle size and condition. A standard valet can take less time, while our deeper cleaning and detailing services may take several hours.

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8. Do I need to provide water or electricity?

We carry a large tank of water and generator in our van, so we can valet your vehicle from any location. Requirements can vary depending on the service and equipment needed. If possible, and you're happy for us to use your electricity supply we’d greatly appreciate it. This helps reduce emissions and keep noise levels to a minimum for you and your neighbours. However, providing access to electricity is completely optional.

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9. What happens if it rains or there is a weather change?

Poor weather conditions may occasionally prevent us from carrying out certain parts of your chosen service. In these circumstances, we may either reschedule your appointment or complete as much of the valet as possible and return on another suitable day to finish the remaining work.

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We will assess the conditions on the day and discuss the available options with you. Any changes or rescheduling required due to weather will be made at no additional charge.

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10. What type of vehicles do you valet?

We valet all cars from all sizes, and SUV's, 4X4 and 7 Seaters. Price quoted on our online booking page are valid and quoted for vehicles up to 7 seats. For commercial vehicles, vans or large LWB vans please contact us for a quote.

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11. Do i need to empty my vehicle before you come?

Yes. To ensure a smooth and complete valet within the allocated time, it is advised to remove all personal belongings before we start work.

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12. Where should i park my car?

If you have a driveway or off street parking all we need is a space next to your vehicle to carry out our work legally and safely.

Alternatively, we can carry out the valet in a quiet street or public car park without disturbing anyone.

 

13. Do you offer carpet cleaning?

Yes. We provide professional carpet cleaning to help remove built-up dirt, stains and unwanted odours from vehicle carpets, homes and bedrooms.

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14. Do you offer driveway cleaning?

Yes we do. One our specialities is driveway cleaning. Our driveway cleaning service is done with high pressure washing to remove dirt, algae, moss, oil marks, and other buildup.

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15. How do I book a valet?

You can book online through our booking page. Simply choose your service, select an available date and time, enter your vehicle details and secure your appointment. Or book via WhatsApp on 07884786660

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16. Do you require a deposit?

Yes. A deposit is required to secure your appointment. Your booking is only confirmed once the required deposit or payment has been received. The remaining balance can be paid by cash or card on the day.

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17. How can i cancel my booking?

If you need to cancel or amend your booking you can access our online member account or contact us on info@lavishvalet.co.uk or WhatsApp us on 07884786660 for cancellation and rescheduling. We are available 7 days a week 9am till 6pm.

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18.Is there a cancellation fee? 

Yes. In the event that you cancel your booking, the conditions and charges apply below:

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• Cancellations more than 24 hours before your appointment: Your deposit may be transferred to an alternative booking date, subject to availability.

• Cancellations within 24 hours of making your booking: The deposit is partially refundable (50% of the deposit paid).

• Cancellations made after 24 of making your booking: Deposit non-refundable.

• Cancellations made less than 24 hours before your appointment: The deposit is non-refundable.

• Same-day cancellations and no-shows: The full deposit will be forfeited.

 

For more information about booking and cancellations please refer to our full Terms of Service.

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